West Digital Studios’ Podcast Studio Terms and Conditions

1. Interpretation

  • "Client" refers to any individual or entity utilising the Studio.

  • "Equipment" encompasses all fixtures, fittings, and items provided within the Studio.

  • "Studio" designates the West Digital Studios podcast room.

  • "West Digital Studios" denotes the operating entity of the Studio.

  • "Premises" signifies the building housing the Studio.

2. Reservations and Accessibility

  • The Studio is available for booking 24/7, contingent on availability.

  • All reservations must be processed through our online booking platform or by contacting us directly at westdigitalstudios@westdigital.co.uk.

3. Content Standards

  • Material deemed offensive, unlawful, or detrimental is prohibited without explicit written consent from West Digital Studios.

  • If your planned content falls into these categories, please consult with us prior to booking to discuss your project specifics.

4. Specialised Usage

  • For applications beyond standard studio rental (e.g., live events, custom setups), please discuss your needs with us before making a reservation.

  • West Digital Studios retains the right to approve or decline specialised bookings at its discretion.

5. Refunds and Cancellation

  • Full payment for studio rental is required upfront at the time of booking.

  • Refund and Cancellation Policy:

    • Full refunds are issued for cancellations made 7 days or more prior to the scheduled booking.

    • A 50% refund is offered for cancellations made between 7 days and 48 hours before the booking start time.

    • No refunds are provided for cancellations made within 48 hours of the booking.

    • Refund requests must be submitted 7 days before the booking date.

    • To request a refund or cancel a booking, please contact us at westdigitalstudios@westdigital.co.uk. Refunds are reviewed and processed using the original payment method within a specified number of days post-approval.

6. Studio Regulations

  • Maintain respect for the Studio, Equipment, and fellow users.

  • You are accountable for any damage inflicted upon the Studio or Equipment during your booking.

  • Adhere to all safety guidelines and instructions provided by West Digital Studios.

7. File Management and Storage

  • If West Digital Studios records your session, the resulting files will be delivered to you within 7 days of the recording date, if you require a faster turn around then please discuss this with West Digital Studios.

  • Files will be deleted from our systems 30 days after the recording date. It is your responsibility to download and back up your files within this time-frame.

8. Liability and Coverage

  • West Digital Studios disclaims responsibility for personal injury, loss, or damage to equipment or personal items during your booking.

  • Clients are advised to secure their own insurance coverage.

9. Booking Termination

  • West Digital Studios reserves the right to terminate any booking immediately if a user breaches these Terms or engages in any disruptive or harmful behaviour.

  • In the event of termination, no refunds will be issued.

10. Privacy and Confidentiality

  • West Digital Studios may collect and process personal data in accordance with our Privacy Notice (below)

  • Users are responsible for safeguarding their personal information and belongings.

11. Modifications to Terms

  • West Digital Studios reserves the right to revise these Terms at any time. Any amendments will be effective immediately upon posting on our website.

12. Indemnification Clause

  • Users consent to indemnify and hold harmless West Digital Studios, its staff, agents, and representatives from any claims, liabilities, damages, or costs arising from the use of the Studio.

13. Governing Law and Legal Venue

  • These Terms are subject to and shall be interpreted in accordance with the laws of the United Kingdom.

14. Health and Safety Provisions

  • Smoking is prohibited within the interior premises, including the Studio.

  • Familiarise yourself with the fire exits, fire extinguishers, and safety protocols.

15. Arrival and Session Duration

  • Please arrive 15 minutes prior to your scheduled booking time.

  • Your booking period must include time for setup, tear-down, and data transfer.

  • Exceeding your allocated session time will incur late fees. This will be charged per 30 minutes with a minimum of 30 minutes.

16. Equipment and Damage Reporting

  • Report any damaged or malfunctioning equipment to a staff member immediately.

  • You will be held financially responsible for any damage caused to equipment.

  • Maintain the Studio's cleanliness and order.

18. Rights and Proprietary Information

  • You retain all intellectual property rights to the content you create.

  • You grant West Digital Studios a non-exclusive, royalty-free license to use excerpts of your content for promotional purposes. If you oppose this then please let us know in advance of your booking.

By booking and using the West Digital Studios Podcast Room, you confirm that you have read, comprehended, and agreed to these Terms and Conditions. Please contact us with any inquiries before proceeding with your booking.

Effective Date: 30/01/2025

Last Updated: 30/01/2025

West Digital Studios Privacy Notice

West Digital Studios ("we," "us," or "our") values your privacy and is dedicated to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your data. Please read it carefully so you understand how we handle your information when you interact with our website or use our services. By using our website or services, you agree to the practices described in this Notice.  

1. Information We Collect

We collect information about you when you use our website and services. This may include personal information, such as:

  • Contact details (name, email address, phone number).

  • Account login information (username and password).

  • Communication preferences.

  • Any other information you choose to share with us.

2. How We Use Your Information

We use the information we collect for several purposes:

  • Service Delivery and Improvement: We may use your information to:

    • Provide and operate our services.

    • Respond to your inquiries, feedback, or questions.

    • Personalise and improve your experience on our website.

    • Analyse usage trends to enhance our services.

  • Communication: We may use your contact information to:

    • Send you important updates, service announcements, and other essential information.

    • Send you marketing and promotional materials if you've chosen to receive them.

3. Data Security

We are committed to protecting your data's confidentiality and security. We use reasonable security measures to prevent unauthorised access, disclosure, alteration, or destruction of your information. However, no online data transmission or storage method is completely impenetrable, and we cannot guarantee absolute security.  

4. Data Sharing

We may share your data in certain situations:

  • Service Providers: We may share your data with trusted third-party service providers who help us deliver our services, such as payment processors, hosting providers, and customer support providers. We ensure these providers are contractually obligated to protect your data.

  • Legal Requirements: We may disclose your data if required by law or in response to legitimate legal requests, court orders, or government regulations.

  • Business Transfers: If we are involved in a merger, acquisition, sale, or other business transfer, your data may be transferred as part of that transaction, subject to confidentiality and data protection safeguards.

  • With Your Consent: We may share your data if you give us your consent.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You can access and correct your personal information. You can update your account information by contacting us.

  • Data Deletion: You can ask us to delete your personal data, subject to any legal obligations we have to retain certain information.

  • Communication Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us.

6. Updates to this Notice

We may update this Privacy Notice periodically to reflect changes in our practices or for legal reasons. The "Last Updated" date at the bottom of this Notice will indicate when it was last revised. Please check this Notice regularly for any changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or your personal information, please contact us at: westdigitalstudios@westdigital.co.uk

We will respond to your inquiries promptly and in accordance with applicable data protection laws.

Effective Date: 30/01/2025

Last Updated: 30/01/2025